Savoir for homeowner associations
Your by-laws, your policies and your minutes already answer the owners. Savoir reads them and answers in your place, naming the section the answer came from.
What an association board lives with
Three things a board recognises without being told.
- By-laws nobody has readThe rules on fences, colours and parking are written down, in a document handed over at closing and never opened since.
- The board’s inboxTwenty questions a week, fifteen of which were already answered, to somebody else, last year.
- A board that changes every yearWhat the outgoing treasurer knew by heart leaves with them, and the same decisions are taken again from scratch.
What Savoir does about it
The same documents, made answerable by a question.
- One library, kept currentBy-laws, policies and minutes in one place. Replace a document the day it changes: its history stays.
- Owners answer themselvesThe question is asked from a phone, at any hour, and the answer names the section of the by-laws it came from.
- The memory stays with the associationThe next board inherits the library and the answers already written rather than an inbox.
An owner’s question, on a Saturday morning
What an owner sees when they ask without writing to the board.
You
Do I need approval for the colour of my front door before I paint it?
Assistant
Yes. The association’s by-laws require written approval from the architectural committee before any change visible from the street, the colour of doors included. The architectural policy states that the request is made in writing and that the committee answers within thirty days. The shades already approved are listed there: a shade from that list is accepted with nothing further to justify.
- Association by-laws, section 7.1
- Architectural policy, section 2.4
What it costs an association
Four plans, by the number of registered owners. The number of documents uploaded does not count. The trial asks for no card.
Try it on your own by-laws
Upload the by-laws and the policies in force, then ask the question the board receives most often.