From sign-up to a live assistant in an evening

Five steps, in the order a board takes them, with what each one costs in time.

The five steps

Create the account and the community
Two minutes
Name the syndicate, say which province it is in, and take the plan its member count suggests.
Upload the documents
A few minutes
The declaration of co-ownership, the by-laws, the minutes, the insurance policies. Each file is processed as it lands.
Brand and test the assistant
A few minutes
Give it the syndicate’s name, logo and colour. Ask your own questions before anyone else’s.
Invite the building
A few minutes
By e-mail, by link, or with the QR poster up in the lobby.
Go live
The same evening
Members ask their questions, and the board reads the first ones in its review queue.

Which documents can we upload?
PDF, both Word formats, plain text, and scans as PNG, JPEG or TIFF, up to 100 MB a file.
What does the assistant do when it does not know?
It says so. It shows the contact the board has set and sends them the question, which waits in the review queue.
Do members need an account?
Yes. They are invited by e-mail or by link, and the board can require that it approve each arrival.
Does it work in French?
The site and the app are in French and in English from the first screen. Each person reads in the language they chose.
What does branding the assistant mean?
Giving it the name it answers under, the syndicate’s logo and the interface’s colour. Nothing else has to be set before going live.
Can we remove a member or close the community?
Yes, from the console. A removed member loses access and their sessions end. A deleted community closes at once, and is erased for good after thirty days.
Who sees the questions members ask?
The board. Its review queue shows flagged and unanswered questions, with the name of whoever asked. The analytics count volumes and topics, with no names.